Frequently Asked Questions

Archive 2023-2024

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Am I Eligible to Enroll in the Student Health Insurance Plan?

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Online Enrollment

Online Enrollment Guide

Students are automatically enrolled by the University and the premium will be charged to their tuition & fee accounts. PLEASE NOTE: Before enrolling your dependent(s), you must complete your class registration and pay your TTUHSC student bill in total. If this has been completed, you may then click the link, under the appropriate Program below, to enroll and pay for your dependent(s).

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Summer waiver period has ended 06/17/2024. The online waiver system can no longer accept new waiver requests.

2024-2025 Plan Year

Fall Semester School of Medicine 3rd and 4th year  - 04/12/2024 - 10/04/2024

Texas Tech University Health Sciences Center students in most academic programs are required to have Health Insurance that is Affordable Cares Act (ACA) compliant. There is a small group of programs that do not require insurance so make sure to check first if your program is on the list attached.

 The University has established circumstances in which a student can request a waiver to the student health insurance plan by providing alternative health insurance coverage. In order to be approved for a waiver, your alternate health coverage must meet or exceed the requirements as set forth below and be submitted by your program’s waiver deadline (See Above).

Criteria to submit a waiver request:

  1. Student is covered by a U.S. employer health insurance plan, Marketplace plans (bronze, silver, gold, platinum plans) or Medicaid/Medicare plan that is compliant with the Affordable Care Act (ACA).

Please note: travel plans, short term plans, healthcare sharing plans or plans that require you to pay for treatment yourself and then apply for reimbursement will NOT be acceptable for waiving the Texas Tech University HSC Student Health Plan.

If you meet one of the above criteria, then your alternative health insurance coverage must meet the following minimum requirements:

  1. Medical coverage must be currently active.
  2. Medical coverage must be ACA Compliant

The following requirements only apply to international students

  1. Medical evacuation coverage in the amount of $10,000 USD.
  2. Repatriation coverage in the amount of $7,500 USD.

If your alternate coverage meets the above minimum requirements; acquire the following scanned documents to submit a waiver request:

  1. The front and back of your insurance card

Click Here to Waive the Student Health Insurance Plan

Claims

Regulatory Notices

Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected