Frequently Asked Questions

Archive 2022-2023


Additional Resources

Account Information


Benefit Information

Advantages of Membership


Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Online Enrollment

Online Enrollment Guide

Students are automatically enrolled by the University and the premium will be charged to their tuition & fee accounts. PLEASE NOTE: Before enrolling your dependent(s), you must complete your class registration and pay your TTUHSC student bill in total. If this has been completed, you may then click the link, under the appropriate Program below, to enroll and pay for your dependent(s).

Continuation Insurance


If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Summer Semester - New Students Only: 04/04/2023 - 06/17/2023


Regulatory Notices

Enhanced Products


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected