Frequently Asked Questions

Archive 2025-2026

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Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Fall - All Programs - 06/16/2025 - 10/03/2025

Spring/Summer - All Programs - 10/31/2025 - 01/30/2026

Summer (New Students, Excluding School of Medicine & School of Pharmacy) - 04/03/2026 - 06/12/2026

Online Enrollment

Students are automatically enrolled by the University, and the premium will be charged to their tuition & fee accounts. PLEASE NOTE: Before enrolling your dependent(s), you must complete your class registration and pay your TTUHSC student bill in total. If this has been completed, you may then click the link, under the appropriate Program below, to enroll and pay for your dependent(s).

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall - 06/16/2025 - 10/03/2025

Spring (School of Medicine 3rd and 4th year Only) - 10/06/2025 - 01/30/2026

Spring/Summer - 10/31/2025 - 01/30/2026

Summer (New Students, Excluding School of Medicine & School of Pharmacy) - 04/03/2026 - 06/12/2026

2026-2027 Plan Year

Fall Semester School of Medicine 3rd and 4th year  - 04/13/2026 - 10/02/2026

Texas Tech University Health Sciences Center students in most academic programs are required to have Health Insurance that is Affordable Cares Act (ACA) compliant. There is a small group of programs that do not require insurance so make sure to check first if your program is on the list attached.

 The University has established circumstances in which a student can request a waiver to the student health insurance plan by providing alternative health insurance coverage. In order to be approved for a waiver, your alternate health coverage must meet or exceed the requirements as set forth below and be submitted by your program’s waiver deadline (See Above).

Criteria to submit a waiver request:

  1. Student is covered by a U.S. employer health insurance plan, Marketplace plans (bronze, silver, gold, platinum plans) or Medicaid/Medicare plan that is compliant with the Affordable Care Act (ACA).

Please note: travel plans, short term plans, healthcare sharing plans or plans that require you to pay for treatment yourself and then apply for reimbursement will NOT be acceptable for waiving the Texas Tech University HSC Student Health Plan.

If you meet one of the above criteria, then your alternative health insurance coverage must meet the following minimum requirements:

  1. Medical coverage must be currently active.
  2. Medical coverage must be ACA Compliant.

The following requirements only apply to international students:

  1. Medical evacuation coverage in the amount of $10,000 USD.
  2. Repatriation coverage in the amount of $7,500 USD.

If your alternate coverage meets the above minimum requirements, acquire the following scanned documents to submit a waiver request:

  1. The front and back of your insurance card.

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Dental & Vision Options

Online Enrollment Periods

Fall - All Programs - 06/16/2025 - 10/03/2025

Spring/Summer - All Programs - 10/31/2025 - 01/30/2026

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Optional Vision Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service
1 (844) 684-2255
EyeMed Customer Service
1 (800) 581-0368
24/7 Nurseline

BCBSTX Internet Help Desk

If you have any questions about Blue Access for Members, please call the Internet Help Desk.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected